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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 863-967-0694 or make an appointment online!

What People Say About Us


  • -Me Y.

    Jim and jose and brad in the banana are so delightful. They all make doing business w/them fun and delightful regardless of whether or not i have candy with me for them


  • -Liz C.

    Very honest business! Took great care of my 2013 mustang (needed tranny) very fast service! Highly recommend anyone to this place! They have almost everything and if they don't, they can get it!


  • -Ieva W.

    Highly recommend these guys, they are wonderful. Professional, knowledgable and always very helpful!


  • -Rebecca A.

    Brad, Kim and Staff knowledgeable and welcoming. Very friendly, helpful environment.


  • -Jerry B.

    These people are awesome and Jose is so friendly and the best these are my car guys I take my truck to be fixed anytime theres something wrong with professional and great workmanship


  • -Cindy B.

    Very helpful employees! We will return.


  • -James R.

    Great price really great salesman willing to go the extra mile to make a customer happy thanks budget auto parts


  • -Jennifer P.

    If I could give more than five stars I would. The guys at budget are AMAZING. I had some issues with my truck and they fixed all the problems for a very reasonable price. The level of positive customer service and honesty I receive from Jim and all the other guys is something that you wont get any where else. They are more concerned about the customers than making a dollar ,which says alot for them. I will not consider taking any vehicle that I own to anywhere other than budget. Great work,great prices and great people!!! Check them out, you wont regret it. HIGHLY RECOMMENDED.


  • -Angelo D.

    Budget was recommended to me by a fellow church member who owns another shop, My need was out of the scope of their work. Jim handled my need accordingly and was very affordable. Instead of just charging me for what might have been wrong they handled the problem the right way. I highly recommend budget for all your major repair needs!


  • -Donnie G.

    Jim and Jose are Awesome not only can they find you any part you need they also can repair your vehicle to. Mechanic are very knowledgeable


  • -jacie H.

    Super place to find a good deal! Jim was most helpful in finding the parts that I requested. It was very professional and I'll request him the next time I go I need parts from there. All employees are courteous helpful and very knowledgeable in their field. I'll be sure to go back!


  • -Me Y.

    Jim and jose and brad in the banana are so delightful. They all make doing business w/them fun and delightful regardless of whether or not i have candy with me for them

Call us for service: 863-967-0694

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ASE (Automotive Service Excellence)
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  • Car Care Aware