Best Auto Repair, Auburndale

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 863-967-0694 or make an appointment online!

What People Say About Us

  • , 12/21/2020

    Thank you Jose for your patience and work you did on my trans. It is working better than ever before. GREAT JOB!

  • , 12/02/2020

    I live in the upper midwest and my daughter is a traveling nurse in Clearwater. She called today because she had a leaking tire and the dealer told her that her wheel was cracked and would only sell her a new wheel. The wheel was on back order and it would be at least a week to obtain one. She has an hour commute each way to work. The space saver spare was not going to be an option! A local salvage yard near me located a wheel at Budget Auto via a salvage yard search by zip code and gave me Budget Auto's number. I contacted Nino at Budget Auto and he was extremely helpful and arranged for shipping to my daughter's door. Crisis solved. Thank you Budget Auto!!

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    I DO NOT have enough good words to say about James and his staff at Budget. He has been going way out of his way to take care of me and my situation. LONG STORY - I went for an oil change at Walmart on my 2014 Subaru Forester and they drained out my transmission fluid and filled up my oil, without draining it. We went back to Walmart after leaving and having issues, and the manager told us there was "nothing wrong" with the OVER FILLED oil dip stick. We then decided to go to Budget. My husband did NOT make it there and they left right away to tow us to their shop. Upon their inspection they found the oil WAY over filled and hardly any transmission fluid. They had to flush all the fluids and refill everything. Needless to say we had to pay that bill and now am dealing with a claim with Walmart. I have talked to James and he is trying to contact the "CLAIM" dept. that I am TRYING to deal with. For SOME reason they don't seem to answer when I call. Being new to the area sure put us at ease about finding this good service garage. Wish we went there first !!! ***** FIVE STARS*****

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    Jim and jose and brad in the banana are so delightful. They all make doing business w/them fun and delightful regardless of whether or not i have candy with me for them

  • reviewicon

    Very honest business! Took great care of my 2013 mustang (needed tranny) very fast service! Highly recommend anyone to this place! They have almost everything and if they don't, they can get it!

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    Highly recommend these guys, they are wonderful. Professional, knowledgable and always very helpful!

Call us for service: 863-967-0694

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